Role Summary: Execute orders (equity, fixed income or otherwise mandated) on behalf of the HNI clients (domestic and foreign) based on their instructions, while adhering to the policies and procedures in place by QNB FS, the exchanges and the regulators.

Role Description: Your main responsibilities will be:

Buy and sell securities on behalf of HNI clients.

Execute orders from HNI clients/call center executive/front desk via any form of authorized communication channel.

Document orders and transactions regarding trading activities.

Maintain solid client relationships by providing factual market intelligence in all the markets   where QNB is active without providing investment advice.

Provide pre and post market updates to clients

Maintain a high standard of professional service to all clients creating a differentiating factor between QNB and competitors.

Perform trades manually on QE system in the event of OMS breakdown (After taking the required approvals)

Resolve customer queries / complaints.

Assist the sales department in converting leads of HNI clients by marketing the brokerage and advisory services and capabilities in all active markets and successfully presenting the service offerings of QNB and their value proposition

Ensure adherence to legal, compliance and risk management policies and procedures and regulations

Ensuring efficient and professional management of orders, execution of transactions and reporting of trades.

Qualifications: Graduate degree in Finance / Marketing / Economics or any other suitable discipline seasoned with CISI Professional qualifications

At least 3 years of experience in relationship management with at least 2 years in a Brokerage firm with Broker / Trader experience preferred primarily covering UHNI and HNI clients

Additional skills:

– Strong relationship management and business development/sales skills
– Well-developed analytical and problem-solving skills
– Knowledge about QE & QFMA regulations
– Use of Industry terms and vocabulary
– Ability to work well with people
– Exceptional organization and time management skills
– Excellent communication and listening skills in Arabic and English is a plus
– Work with high level internal and external clients on a daily basis

Candidates working in Qatar are preferred